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The Question That Opened

  • Writer: David Frank
    David Frank
  • Aug 18
  • 5 min read


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This topic really rings true for me. I have spent my life in this loop, always being the one who asks questions to the detriment of pace and intended paths. From childhood on, I was labeled a problem in science, religion, and technology. It's almost a compulsion. Maybe it's a form of escapism. Unfortunately, the answers didn't stick, or I would be a much smarter man than I am today. And with the advent of AI, my deep dives and tangents have grown exponentially, and it has become one of my closest confidants in this endless questioning.


The Moment That Didn’t Ask for an Answer 


It came without warning. Not in a planned meeting or strategy session, but in a quiet pause. Someone asked, "What are we not seeing?" There was no agenda behind it, no expectation. The question didn’t push for a solution. It changed the mood in the room. People looked around differently. Curiosity slipped in and sat with them.


In many workplaces, moving forward is everything. Meetings, performance reviews, and metrics keep everyone focused on action. But sometimes the most useful shift comes when someone steps outside that rhythm. Studies show that teams who pause to explore different perspectives often perform better later.

These questions don’t solve problems right away. They change how people think.


Curiosity as a Disruption 


Everyone likes disruption when it leads to success. It slows things down. It pulls attention away from the checklist. New research sees curiosity as a way of being open, not just a way to gather facts. In this sense, asking a question can be more powerful than answering one.


In many teams, open-ended questions are seen as off-topic. One study of innovation teams found that hard-to-answer questions were often ignored at first. Later, those same questions helped shape stronger strategies. It can take time for people to see the value in something that doesn’t give a quick answer.


The Cracks in the Frame 


Everyone likes disruption when it leads to success. But not all questions take you there right away. Some questions simply stay with you. They shift how you hear and speak. This is especially important for leaders. Psychologist Donald Schön wrote about "reflective instability" — a moment when old ways of thinking start to break down.


One CEO shared a story from after a company merger. A staff member asked, "What have we made harder without noticing?" That question didn’t get an answer in the meeting. But it came up again in reviews and discussions. It eventually led to changes in how the company measured success.


When Questions Have to Prove Themselves 


In today’s companies, questions often have to earn their keep. A study showed that curiosity helps drive innovation, but only if people feel safe to ask questions. Without that safety, people describe curiosity as risky or exhausting. Questions must show their value. If not, they are pushed aside.


That changes how people ask. Teams focused on fast results don’t always have room for slower thinking. But quiet questions often point to deeper issues. As writer Mary Catherine Bateson once said, some of the most important questions don’t have answers. They just help us pay closer attention.


When Leaders Choose Not to Answer 


People expect leaders to have answers. But sometimes it’s more powerful when a leader waits. One operations director began meetings with the question, "What’s surfacing that doesn’t yet have language?"

At first, no one knew how to respond. Over time, this moment became the most valuable part of the week.


These kinds of questions don’t push toward a task. They open up space. Philosopher Mikel Dufrenne called this an "aesthetic space" — a place where value comes from experience, not outcome. In this space, curiosity becomes a way of listening.


Curiosity in Times of Stress 


A report from Deloitte found something interesting. Teams under pressure want clarity, but teams that adapt well stay open to not knowing. They let questions move through the group. They don’t rush to answer them. They let them sit.


That takes trust. Many workplaces reward speed. A question without a clear use can feel like a waste of time. In those spaces, the slow question doesn’t survive. But if it’s protected, it can lead to a new kind of awareness.


The Value of Silence 


After a big question is asked, there is often a quiet moment. Not awkward. Not empty. Just still. One study found that top-performing teams let silence stretch. They didn’t fill it too quickly. They gave the question space to settle. In those pauses, something deeper happens. People begin to answer from awareness, not just their role.


This silence can be more useful than a fast reply. It is where insight can grow.


When Questions Feel Unsafe 


There are questions that carry risk. Asking something no one else is asking can feel like stepping out of line. A survey found that many mid-level managers hold back hard questions. Not because they fear being wrong, but because they don’t want to seem like they don’t belong.


But when these questions are welcomed, they create something else. Not just agreement, but recognition.

When curiosity is protected, it becomes a sign of belonging.


The Questions That Return 


Some questions never go away. They come back not because people forgot them, but because they still matter. What are we missing? Whose voice is not in this room? What do we think we know? These aren’t just things to talk about. They shape the way a group works.


At one nonprofit retreat, a facilitator put up a single question: "Who benefits if this stays the same?" No one discussed it directly. But by the end of the event, it had shaped every decision.


The Space Between


These moments don't announce themselves. They slip into ordinary conversations and quiet pauses between decisions. A question arrives that doesn't push for resolution but creates room for something new to breathe.


You'll recognize it when it happens. The shift in the room. The way people lean in differently. These questions don't solve problems in the traditional sense. They reveal possibilities that were always there, waiting to be noticed.


In a world that rewards quick responses, these opening questions offer something different. They remind us that not everything needs to be solved to be useful. Sometimes the most powerful thing we can do is ask something that changes how we listen.


The next time you find yourself in a room where the path forward seems clear, consider this: What question might open a door no one has noticed yet?


Not because you need an answer right away. But because the asking itself might change everything that follows.


Sources


  1. Shumate, Michelle. "Network Analysis of Organizational Communication: Mapping Inter-organizational Collaboration." Journal of Communication, vol. 72, no. 3, 2023, pp. 245-267.

  2. Loewenstein, George. "The psychology of curiosity: A review and reinterpretation." Psychological Bulletin, vol. 116, no. 1, 1994, pp. 75-98.

  3. Kashdan, Todd B., and Paul J. Silvia. "Curiosity and Interest: The Benefits of Thriving on Novelty and Challenge." In Oxford Handbook of Positive Psychology, Oxford University Press, 2009, pp. 367-375.

  4. O'Connor, Gina Colarelli, and Alan D. Ayers. "Building a Radical Innovation Competency." Research-Technology Management, vol. 48, no. 1, 2005, pp. 23-31.

  5. Schön, Donald A. The Reflective Practitioner: How Professionals Think in Action. Basic Books, 1983.

  6. Bateson, Mary Catherine. Peripheral Visions: Learning Along the Way. HarperCollins, 1994.

  7. Dufrenne, Mikel. The Phenomenology of Aesthetic Experience. Translated by Edward S. Casey, Northwestern University Press, 1973.



 
 
 
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